Shangri-La Qaryat Al Beri, Abu Dhabi

We just returned from 6 days on Shangri-La Abu Dhabi. It was extraordinarily, the place is one of the best we've been in the world (and we've been in many). Room (we had a simple one) was good for a family (with a 10 yr kid), bath is enormous and well segmented, great view to the Grand Mosque and canal, great beach, pool, incredible rich breakfast buffet, I believe they missed just caviar :-). Also dine on the Chinese restaurant and had the brunch with brazilian dancers and singers ... all great experiences. BUT the most important are people that made us felt CARED ! I wanted to put some names but they added, people from the restaurant, starting with manager to each of them, on the beach, the Concierge - so helpful to explain where to go, what to do, provide advises. Last but not least, the reception which let us to stay in the residence after checking out till our late flight. By the way, if I'll be back - I'll choose residence for a longer stay, the apartment was great, it's part of the hotel with separate beaches, pools, playgrounds but you ca also access the hotel facilities. Did I mentioned they have their own mini-mall (souk) where you find good restaurants and some nice shops, just walking 3 minutes in the hotel OR being taken by a private abra ? You feel like you have your own Venice Have to stop but I conclude by saying next trip we'll check first for Shangri-La, even if little more expensive and than other choices. So sad they do not have a Maldives hotel ...

We had an absolutely exceptional 5-day stay at the Shangri-La Abu Dhabi! From the moment we arrived, the service was truly outstanding. A special thank you to Hu, Monsaaf, and Risham at the reception for their warm welcome and incredible professionalism. Pooch and Ruvi at the Executive Lounge went above and beyond every day to make our experience unforgettable. A big shout-out to Shyamali and Shiwaly from housekeeping for keeping everything immaculate with such kindness and attention to detail. We’re also extremely grateful to the pool staff and the breakfast team — their friendly service and dedication made each day start and end on a perfect note. Thank you all for making our stay so memorable. We can’t wait to return!

An excellent hotel that lived up to all my expectations (with one small caveat, which I'll get to in a moment). The staff is incredibly welcoming — attentive yet unobtrusive, always available but never in your way. The property itself is a haven of peace and comfort. Breakfasts are varied, offering something for every taste. The view from the room, with its stunning vista of the water and the mosque, is truly breathtaking, and the interior design of the rooms feels thoughtful and well-executed. I was particularly impressed by the in-room dining service — both in terms of presentation and flavor. After long days of exploring, it was a blessing to skip the hassle of going out to eat and enjoy restaurant-quality meals right in the comfort of our room. Without a doubt, I’ll recommend this hotel to my friends and would happily return on another occasion.

Shangri- la Abu Dhabi lives up to its brand and expectations and the level of service by all colleagues was top notch. Special thanks to Nikki at reception for assisting us in every little detail regarding our special occasion, Sonam the porter who aided us in things so we didn’t have to worry such as booking the Louvre in advance and skipping the queues , and the wonderful Tea master Natasha that made us a private tea ceremony and opened up to us ( She is a gem to have at your hotel ) Also thanks to chef Samira for taking extra care of my wife’s dietary restrictions. Highly recommended , with plenty of inhouse activities for guests such as the lovely Abra boat tour, a wonderful harpist playing soothing sounds in the evening , the tea ceremony experience and 3 different pools to choose from